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Faulty Ssangyong Actyon Part - Ticket #17151

Hi there I have bought 1 x 1610943648 - DUCT ASSEMBLY-AIR FLOW for my Ssangyong Actyon under order number FG-260912 on 18 Sep 2016 and it is faulty now. I've written to you guys on 21 Dec 2016 and received the automatic email reply but have yet to get any response. How do I get the faulty part replaced as my Check Engine light is on with the P011100 fault code (intake air temperature sensor fault code). Checked with the Ssangyong dealer and the part I bought from Fourgreen is faulty and causing this issue. Please update me on my request to replace the faulty part. Thank you.
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