I did not receive the pictured floor mats. They were smooth and fuzzy with only one of them with the Veloster logo. The pictured mats which are the original product have a ridged texture with the Veloster logo on both front mats. Please explain why they aren't as pictured.
According to my ticket and amazon order i was supposed to receive black mats 3QF14 AC200RY but I received 3QF14 AC200HZ and they are not black,it says cocoa brown but they look like a really dark brown but definitely not black compared to the original mats in my car..do you still have the 3QF14 AC200RY black mats like in the picture on amazon?
about 1 year ago
I ordered Sonoma car mats but they should have been ordered as Elantra car mats. How can I send these mats back and order the correct ones?
Item number was 2011-20120201302014 floor mats. 4 pcs. 3QF14ALc200RY.
Order number 2580881619130. 2017-12-01
Patricia Wirkus. 53 Timber Ridge Southington Ct. 06489
6 days ago
cannot get straight answer on how to return wrong item shipped
6 days ago
cannot get return authorization for wrong item shipped