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Ordered a radiator support buts its not the right one

Hello and good day :) i ordered part #64101-1M000 Kia hybrid radiator support but its not the correct fit, my original one has a 2" recessed bumper attachments the new one does not. I called & gentlman helping me said contact you here, thank you

i opened a ticket 76351 on july 3rd got an email that said they would be in touch in the next 24 hours, but no contact still to this day

Ordered master window switch for 2013 Hyundai Tucson received switch which is defective still waiting for response it’s been four days and counting
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